GENERAL TERMS AND CONDITIONS OF SALE (GTC)

DOMAINE CLOTILDE DAVENNE – In force as of January 1, 2026

PREAMBLE AND LEGAL NOTICES

These General Terms and Conditions of Sale (hereinafter the "GTC") govern all sales and reservations concluded on the website of Domaine Clotilde Davenne or via its partner distribution channels.

To guarantee the best experience for its clients, the Domaine relies on various specialized platforms:

• Shopify: for the sale of wines and cellar items.

• Eviivo: for booking overnight stays in furnished tourist accommodations ("Les Temps Perdus").

• Regiondo, Airbnb Experiences, Rue des Vignerons (and any other partner tourist platform): for booking wine tourism activities.

These GTC are concluded between:

• Company name: SARL CLOTILDE DAVENNE

• Registered office: 3 rue Chantemerle, 89800 PRÉHY (France)

• Share capital: €540,000

• SIRET: 512 469 164 00010 — RCS: 512 469 164 RCS Auxerre

• Intracommunity VAT number: FR 87 512 469 164

• Manager: Ms. Clotilde Davenne

• Contact: Exclusively via the Contact Form at the bottom of the page on the website clotildedavenne.fr

• Telephone: +33 (0)3 86 41 46 05

• Website: www.clotildedavenne.fr

• Website Hosting: Shopify Inc., 151 O'Connor St, Ottawa, ON K2P 2L8, Canada (Tel: 1-888-746-7439)

Domaine Opening Hours (Préhy): 9:30 AM – 12:30 PM and 2:00 PM – 5:00 PM. Closed on Sundays and certain public holidays.

Chablis Boutique: 3 place Général de Gaulle, 89800 CHABLIS (variable hours).

And any natural person qualifying as a consumer within the meaning of the French Consumer Code (hereinafter the "Client") making a purchase or a reservation for personal needs. For sales to professionals (wine shops, restaurants, importers), the Domaine's Professional General Terms and Conditions of Sale apply. Any order implies unreserved acceptance of these GTC.

ARTICLE 1: PROTECTION OF MINORS, ALCOHOL ABUSE AND PREVENTION

In accordance with Article L. 3342-1 of the French Public Health Code, the sale of alcohol to minors under the age of 18 is strictly prohibited. When placing any order for wine on the Shopify platform, the Client declares on their honor that they are of legal age. The Domaine reserves the right to request proof of identity upon delivery or collection of the order.

Prevention Information (Decree of March 30, 2021): In order to promote self-testing, the Domaine offers breathalyzers for sale on the checkout page of its online shop.

Alcohol abuse is dangerous for your health. Consume in moderation.

ARTICLE 2: PRICES, PRODUCTS AND INGREDIENT TRANSPARENCY

Prices displayed are indicated in Euros, All Taxes Included (TTC / Inc. VAT). For wines, prices exclude shipping and transport costs. These costs are calculated directly by partner carriers based on weight, order volume, and destination, and are added to the cart before final validation. The Domaine reserves the right to modify its prices at any time, but products are invoiced based on the rates in effect when the order is registered.

Wines are offered subject to availability. In the event of a stock shortage for a specific product or vintage (a specificity of production volumes for Burgundy Appellations), the Client will be contacted as soon as possible to be offered the next vintage, an equivalent product, or a refund. Any refund will be issued within a maximum of 14 days from the notification of the shortage, in accordance with Article L. 242-4 of the French Consumer Code.

European Regulation (EU Regulation 2021/2117): In accordance with legal obligations regarding wine labeling, the list of ingredients, allergens, and the nutritional declaration of our cuvées are accessible to the consumer prior to purchase directly on the product sheets of the Shopify online store or via the QR codes (e-labels) affixed to the bottles.

ARTICLE 3: ORDER VALIDATION AND PAYMENT

The order or reservation is only definitively registered after validation of the payment by the Client on the secure payment platforms of our partners: Shopify (for wines), Eviivo (for stays), or Regiondo, Airbnb Experiences, Rue des Vignerons (for activities).

Payment methods accepted on the online store (Shopify) are: credit/debit card (Visa, Mastercard, American Express) and any other method proposed at the time of the order. Payment is secured via the payment provider integrated into Shopify. The Client receives a confirmation email generated by the corresponding platform as soon as the payment is validated. The transfer of ownership of the sold products (wines) is suspended until full payment of the price.

ARTICLE 4: DELIVERY AND WINE COLLECTION (CLICK & COLLECT)

4.1. Click & Collect (Free Collection)

The Client can choose to collect their wine order free of charge at one of our two points of sale:

• At the Domaine in Préhy (3 rue Chantemerle): order available immediately after online validation, subject to presenting oneself during opening hours (9:30 AM – 12:30 PM and 2:00 PM – 5:00 PM, except Sundays and public holidays).

• At the Chablis boutique (3 place Général de Gaulle): collection only during variable opening hours. It is recommended to check the boutique's opening hours before traveling.

4.2. Shipping and Delivery

The Domaine delivers to France, Europe, and worldwide. Shipping is provided by our transport partners (MBE, FedEx, Colissimo, Mondial Relay, Upsilon89, etc., managed directly or via the platform Sendcloud), according to the Client's choice and geographic area.

Indicative delivery times are as follows: 2 to 7 business days in metropolitan France, 5 to 15 business days in Europe. The delivery time for international shipments may be longer depending on weather conditions (risks related to frost or high heat on wine transport), up to 90 days. In the event of a prolonged delay, the Client is invited to contact the Domaine.

4.3. Receipt of Goods – Disputes and Breakage

It is the Client's responsibility to check the condition of the packages upon receipt in the presence of the delivery driver. In the event of damage, broken bottle(s), or a damaged package, the Client is strongly encouraged to:

1. Enter clear and precise reservations on the carrier's delivery note upon receipt;

2. Inform the Domaine via the Contact Form at the bottom of the page of the website as soon as possible (ideally within 48 hours, with supporting photos), to allow the Domaine to pursue its remedies against the carrier.

Compliance with this amicable process does not alter the benefit of the legal warranties owed to the Client, which remain fully applicable (see Article 10).

ARTICLE 5: RIGHT OF WITHDRAWAL

5.1. For Online Wine Purchases (Shopify)

In accordance with Article L. 221-18 of the French Consumer Code, the consumer Client has a period of 14 clear days from the receipt of their bottles to exercise their right of withdrawal, without having to justify any reason.

To exercise this right, the Client can use the standard withdrawal form attached hereto (Annex 1) or any unambiguous statement sent via the Contact Form at the bottom of the page on the website clotildedavenne.fr. Products must be returned in their original packaging, unopened (capsules and corks intact), and in perfect condition for preservation. Return shipping costs are the exclusive responsibility of the Client. The refund will be made within a maximum of 14 days from receipt of the returned products.

5.2. Legal Exception for Stays and Wine Tourism

In accordance with Article L. 221-28 12° of the French Consumer Code, the 14-day right of withdrawal does not apply to accommodation services or leisure activities to be provided on a specific date or during a specific period. Cancellation or modification conditions are exclusively those provided for in Articles 6 and 7.

ARTICLE 6: SPECIFIC CONDITIONS FOR WINE TOURISM ACTIVITIES

6.1. Target Audience and Accompaniment of Minors

The wine tourism activities offered by the Domaine are primarily intended for an adult audience (18 years and older). The Domaine does not organize alternative workshops or specific beverages for minors. However, persons under 18 years of age may accompany adult participants free of charge for these activities, under the constant supervision and exclusive responsibility of the latter.

6.2. Pets

The Domaine accepts the presence of pets during wine tourism activities. Pets remain under the full, civil, and exclusive responsibility of their owner throughout the visit. They must be kept on a leash to ensure the safety of other participants and respect for the premises.

6.3. Cancellation Policy by the Client

The exact conditions for cancellation, modification, and refund depend on the pricing option and conditions of the platform chosen by the Client during booking (Regiondo, Airbnb Experiences, Rue des Vignerons…). These conditions are expressly displayed prior to payment validation. In the event of a no-show on the day of the activity, no refund will be made.

6.4. Cancellation by the Domaine

In the event of force majeure or extreme weather conditions making the activity impossible or dangerous, the Domaine reserves the right to cancel the service. A date postponement or a full refund will be offered to the Client, to the exclusion of any other compensation.

ARTICLE 7: SPECIFIC CONDITIONS FOR STAYS – "LES TEMPS PERDUS"

7.1. Cancellation Conditions

The conditions for cancellation or modification of the stay depend exclusively on the rate formula selected by the Client on the Eviivo platform during booking (e.g., Flexible or Non-Refundable Rate).

7.2. Check-in and Check-out Times

• Check-in: from 4:00 PM.

• Check-out: by 11:00 AM at the latest.

7.3. Absence of Security Deposit

The Domaine does not require any security deposit upon the Client's arrival. Nevertheless, the Client remains financially, civilly, and legally responsible for all damage or deficiencies noted in the accommodation during their stay or following their departure.

7.4. Pets and House Rules

Pets are accepted subject to a surcharge indicated at the time of booking. They must respect the cleanliness of the premises. The maximum capacity of the accommodation must be respected. Respect for the premises and the tranquility of the neighborhood is required.

ARTICLE 8: PROTECTION OF PERSONAL DATA (GDPR) AND TELEMARKETING

The information collected via our platforms and partners is necessary for managing the order and/or reservation. In accordance with the General Data Protection Regulation (GDPR – EU 2016/679), the Client has the rights of access, rectification, portability, erasure, opposition, and limitation of processing by submitting their request via the Contact Form at the bottom of the page on the website clotildedavenne.fr. In the event of a complaint, the Client may contact the CNIL (www.cnil.fr).

In accordance with Article L. 223-2 of the French Consumer Code, the Client is informed that they have the option to register free of charge on the Bloctel telemarketing opt-out list (www.bloctel.gouv.fr).

ARTICLE 9: CONSUMER MEDIATION AND DISPUTES

These GTC are subject to French law. In the event of a complaint, the Client shall first contact the Domaine via the Contact Form at the bottom of the page on the website clotildedavenne.fr in order to seek an amicable solution.

Failing an amicable agreement and in accordance with Articles L. 616-1 and R. 616-1 of the French Consumer Code, the Client has the right to use a consumer mediator free of charge:

• Médiation e-commerce – FEVAD

• Address: 60 rue La Boétie, 75008 Paris

• Website: https://www.mediateurfevad.fr

The Client can also use the European Commission's online dispute resolution platform: https://ec.europa.eu/consumers/odr. In the event of failure, any dispute will be submitted to the competent courts under ordinary law conditions (the consumer being able to bring the matter before the jurisdiction of their own place of residence at the time of the conclusion of the contract).

ARTICLE 10: LEGAL WARRANTIES (MANDATORY TEXT BOX)

The consumer has a period of two years from the delivery of the goods to obtain the implementation of the legal warranty of conformity in the event of the appearance of a lack of conformity. During this period, the consumer is only required to establish the existence of the lack of conformity and not the date of its appearance.

The legal warranty of conformity entails the obligation for the professional, where applicable, to provide all updates necessary to maintain the conformity of the goods. The legal warranty of conformity gives the consumer the right to have the goods repaired or replaced within thirty days of their request, free of charge and without major inconvenience to them.

The consumer may obtain a reduction in the purchase price by keeping the goods, or terminate the contract by obtaining a full refund against restitution of the goods, if: 1° The professional refuses to repair or replace the goods; 2° The repair or replacement of the goods takes place after a period of thirty days; 3° The repair or replacement of the goods causes a major inconvenience to the consumer.

The consumer may also implement the warranty against hidden defects of the item sold within the meaning of Article 1641 of the French Civil Code. In this scenario, they can choose between the termination of the sale or a reduction of the sale price in accordance with Article 1644 of the French Civil Code.

ANNEX 1: STANDARD WITHDRAWAL FORM

(To be completed and returned only if you wish to withdraw from your online wine order)

To the attention of SARL CLOTILDE DAVENNE, 3 rue Chantemerle, 89800 PRÉHY — Sent via the Contact Form at the bottom of the page on the website clotildedavenne.fr:

I/We (*) hereby notify you (*) of my/our (*) withdrawal from the contract relating to the sale of the goods below:

Ordered on (*) / received on (*) : ________________________________________________

Name of consumer(s) : ________________________________________________

Address of consumer(s) : ________________________________________________

Signature of consumer(s) (only in case of notification on paper) :

Date : ____________________________________________

(*) Delete as appropriate.